Privacy Policy

​This Privacy Policy explains how Nancy Ortiz /Own Your Power, LLC (“I,” “me,” or “my”) collects, uses, and protects your personal information when you visit [yourwebsite.com] (the “Site”) or use my coaching, workshop, and speaking services (the “Services”). By using the Site or Services, you agree to the practices described here.

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1. Information I collect

Information you give me

• Contact details: your name, email address, phone number, and organization when you fill out a form, book a discovery call, join my email list, or inquire about speaking or team training.

• Coaching information: details you share in intake forms, pre-session questionnaires, sessions, emails, and messages, such as your career history, goals, challenges, and personal circumstances. Some of this may be sensitive.

• Payment information: billing name, email, and payment details. Payments are handled by a third-party payment processor, and I do not store your full card number.

• Testimonials and feedback: anything you choose to submit. I only publish a testimonial with your written permission.

 

Information collected automatically

When you visit the Site, I and my service providers may automatically collect your IP address, browser and device type, pages viewed, referring website, and the date and time of your visit, using cookies and similar technologies (see Section 5).

Information from other sources

If you book through a scheduling tool or pay through a payment processor, I receive the information you submit there, such as your name, email, and appointment time.

 

2. How I use your information

• To respond to your inquiries and schedule sessions, workshops, and speaking engagements

• To deliver coaching and related services, including preparing session materials and written roadmaps

• To process payments and send receipts, invoices, and service-related messages

• To send newsletters and updates, if you have signed up (you can unsubscribe at any time)

• To understand how the Site is used and improve it

• To keep the Site and Services secure, prevent fraud, and meet legal obligations

 

3. Confidentiality of coaching

What you share in coaching is treated as confidential. I use it only to provide your coaching and do not share it with others without your permission, except as described in Section 6 (for example, when required by law or to protect someone from serious harm). Coaching is not therapy, counseling, or medical care, and it is not a substitute for professional mental health or medical services. [Optional: I only record sessions with your advance consent, and you can decline or ask me to delete a recording.]

 

4. Legal bases for processing (EEA and UK visitors)

If you are in the European Economic Area or the United Kingdom, I process your personal information based on: your consent (for example, email marketing); the need to perform a contract with you (delivering services you have purchased); my legitimate interests (running and improving my business, provided they are not outweighed by your rights); and legal obligations.

 

5. Cookies and analytics

The Site uses cookies and similar technologies to make the Site work, remember preferences, and measure traffic. I use [Google Analytics / another analytics tool / none] for analytics. You can control cookies through your browser settings, and blocking some cookies may affect how the Site works. Where required, I will ask for your consent before setting non-essential cookies. I honor browser-based opt-out signals such as Global Privacy Control where required by law.

 

6. How I share your information

I do not sell your personal information, and I do not share it for cross-context behavioral advertising. [If you use advertising pixels, such as Meta or Google Ads, revise this sentence.] I share information only in these situations:

• Service providers who help me run my business and are permitted to use your information only for that purpose. These include [website host, scheduling tool, video conferencing platform, email marketing provider, payment processor, cloud storage, and other tools you use].

• Legal and safety reasons: when required by law, subpoena, or legal process, or when I believe disclosure is necessary to protect someone’s safety or rights.

• Business changes: if my business is sold or transferred, your information may be transferred as part of that transaction.

• With your consent: for example, publishing your testimonial.

 

7. How long I keep your information

I keep personal information only as long as needed for the purposes in this policy, including to meet legal, tax, and accounting requirements. As a general practice, I keep coaching records for [e.g., 3 years] after our work ends, then delete or anonymize them. You can ask me to delete your information sooner (see Section 9).

 

8. Security

I use reasonable administrative, technical, and physical safeguards to protect your information, such as password-protected accounts and reputable, secure service providers. No method of transmission or storage is completely secure, so I cannot guarantee absolute security.

 

9. Your rights and choices

Depending on where you live, you may have the right to:

• Know what personal information I hold about you and receive a copy

• Correct inaccurate information

• Request deletion of your information

• Object to or restrict certain processing, and withdraw consent at any time

• Receive your information in a portable format

• Not be discriminated against for exercising your rights

 

Residents of California and certain other U.S. states have additional rights under state privacy laws. To exercise any right, email me at ownyourpowerllc@gmail.com. I may need to verify your identity first, and I will respond within the time required by law. If you are in the EEA or UK, you also have the right to complain to your local data protection authority.

Email marketing: you can unsubscribe at any time using the link in any marketing email or by contacting me. Service-related emails (such as appointment confirmations) may still be sent.

 

10. International transfers

I am based in the United States, and my service providers may process information in the United States and other countries. If you are located outside the U.S., your information may be transferred to and stored in countries whose data protection laws differ from yours. Where required, I use appropriate safeguards for these transfers.

 

11. Children’s privacy

The Site and Services are intended for adults 18 and older. I do not knowingly collect personal information from anyone under 18. If you believe a child has given me information, contact me and I will delete it. For speaking events at schools, I do not collect personal information directly from students.

 

12. Third-party links

The Site may link to other websites and social media platforms. I do not control them and am not responsible for their privacy practices. Please review their policies.

 

13. Changes to this policy

I may update this Privacy Policy from time to time. When I do, I will change the effective date above and, for significant changes, take reasonable steps to let you know, such as posting a notice on the Site or emailing my list.

 

14. Contact me

 

Questions or requests about this policy or your information:

Nancy Ortiz, Own Your Power, LLC.
Email: ownyourpowerllc@gmail.com

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Effective date: November 1, 2026]